Last updated: July 7th 2024
Who we are
Japan Video World
Our website address is: https://www.japansm.com
Address:
1362 East M89 #106
Otsego, Michigan 49078
What personal data we collect and why we collect it
When you create an account or place an order, we collect the following information:
Full name, mailing address, email address.
We collect this information in order to ship you an order.
We track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 10 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Payments
When processing payments, some of your data will be passed to our payment processor, including information required to process or support the payment, such as the purchase total and billing information. This information is sent encrypted.
Cookies Policy
You can also view our full Cookies Policy Page
We use cookies to store your shopping cart contents.
This is so that our site can remember the cart contents while shopping.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Who we share your data with
When you place an order, the information is submitted securely using encryption to our payment gateway provider in order to process the transaction.
We will not share or sell your information with any third party outside of our organization other than to ship an order.
If you request a password reset, your IP address will be included in the reset email.
Customer communications
When you send us an email we may retain those messages in order to respond to your inquiry.
We do not use your email address for any marketing purposes and we do not share this information with anyone.
We will not contact you via email with specials, new products or changes to this privacy policy.
If we ever contact you by email it’s related to your order, but you can opt-out of this by requesting it.
We will never call you by phone.
Log information
When you access our site, our servers automatically record information that a web browser sends when you visit our web site. These logs might include info about a web request, protocol address, browser used, language and date and time of your request.
Who on our team has access
Only the owner has access. There are no other employess with access.
Your access to and control over information
You may opt out of any future contacts from us at any time.
You can do the following by contacting us via our email or phone numbers listed on our web site.
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
How we protect your data
Please view our full security policy page.
We take precautions to protect your information. When you submit sensitive information via web site, your info is protected both online and offline.
Whenever we collect sensitive information (credit card data etc) that information is encrypted and transmitted in a very secure way.
You can verify this by looking for a lock icon in the address bar and looking for “https” at the start of the address of a web page.
While we use encryption to protect your info, we also protect your information offline.
Only the business owner is able to access the information (for a specific job such as billing or customer service.) that is personally identifiable.
The computers or servers in which we store personally identifiable information are kept in a secure and locked environment.
If you feel we are not abiding by this privacy policy you can contact us by phone or email.
What data breach procedures we have in place
In the rare event that this happens we will immediately notify you.
Please note that no credit card data is kept or stored on this web server.