Home 18 U.S.C 2257 Terms of Use Privacy Policy



Terms and Conditions


Japansm.com contains sexually explicit content. Entering www.japansm.com implies that a visitor is of the legal age in his or her state, province or region to view and buy sexually-explicit images and other materials.

If you are not of legal age or the viewing of sexually-explicit content is in violation of your local community standards, please leave our site now.




We use an external secure shopping cart provider and you can pay with Visa, Mastercard and Discover.

We can also accept Checks and Money Orders.

All transaction details are sent securely using 256-bit encryption for your safety.

No personal details are stored on our server.

Discreet billing. No references to Japansm.com or adult materials.



We ship in generic unmarked packaging materials that would not disclose the contents inside.

Return sender name displays 3 initials and our return address.

Customs forms will make no reference to adult products.

No references to Japansm.com or Japan Video World.



We charge a flat rate of $7.00 for Priority Mail and $4.00 for 1st class.

International shipping is a flat rate of $14.00 for Air Mail.

Priority Mail packages usually arrive in 2-3 days after shipped. 3-5 days for 1st class.

International packages usually arrive in a week after shipped.

All delivery times are estimates.

You can request a tracking number at checkout. Just write "tracking" in the comments field.

We do our absolute best to try to ship within 24 hours.

Very large orders of over 50 items may require extra processing time.

We usually process orders 7 days a week.

If your order is lost in the mail we will send a replacement no questions asked! It's NOT your job to track down a lost package!


Return Policy:

Returns are accepted for defective items only.

Defective items are replaced with the exact same item.

All sales are final.

If you have a problem with a DVD we will send a replacement out right away.

Generally there is no need for a return!

If a replacement for a defective item is no longer available we will offer an alternative selection or a refund.

Not satisfied with the video or audio quality? We will offer a replacement or alternative title (if replacement is not available).



If you place an order in error, please contact us immediately by email. Sometimes we process orders within minutes.